BASA FAQ 🍁
Our helpful budtenders address common queries and provide essential information to enhance your understanding of our products, services, and the ever-evolving world of cannabis.
BASA Basics 🍁
Despite its small size, BASA provides a cozy and friendly environment, and has created a safe and comfortable experience for long-time customers as well as the uninitiated.
WHAT ARE YOUR HOURS?
Monday-Saturday: 8:30AM – 10PM
Sunday: 9AM – 10PM
WHAT IF I HAVE A QUESTION I DON’T SEE HERE?
Please reach out anytime. 415-409-1002
WHERE ARE YOU LOCATED?
Our address is 1326 GROVE ST, SAN FRANCISCO, CA 94117.
We’re close to the intersection of Grove St. and Divisadero St., near Alamo Square, and are in the dark gold building next to 4505 Burgers & BBQ.
BASA Perks 🍁
With our wide range of products at attractive price points, the company has consistently offered retail customers great value.
DO YOU HAVE A REWARDS PROGRAM?
Yes, we do. You can earn points by making purchases and redeeming those purchase points for free products and merchandise. Talk to us about our rewards program when you visit for more information and to sign up!
CAN I GET A FREE GIFT?
California’s Adult-Use regulations prohibit us from offering any free product.
ANYTHING ELSE I SHOULD KNOW?
Our Twitter, @trybasasf is one of the best places to keep up with all the latest from BASA, and we’re constantly holding events so you can learn more about the best new cannabis products. We look forward to seeing you soon!
BASA Selection 🍁
BASA provides a cozy and friendly environment, and has created a safe and comfortable experience for long-time customers as well as the uninitiated.
DO YOU SELL OUNCES?
Yes, we do. You can earn points by making purchases and redeeming those purchase points for free products and merchandise. Talk to us about our rewards program when you visit for more information and to sign up!
ARE ALL YOUR PRODUCTS SAFE?
We carry only high-quality products that have been tested and approved by the State of California.
DO YOU HAVE CLONES?
No, not at this time.
Buying from basa 🍁
BASA is a safe, fun and convenient place to refill your stash, buy the latest and greatest products, and get great advice and suggestions.
CAN I CONSUME CANNABIS IN THE STORE?
Sorry, San Francisco does not allow consumption inside the store.
WHAT IF I’M VISITING FROM OUTSIDE CALIFORNIA/OUTSIDE THE US?
As long as you’re 21 and or over, and can provide a valid ID from your home state or country (like a driver’s license or passport), you can buy cannabis at BASA.
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DO YOU ACCEPT DEBIT/CREDIT CARDS?
We accept Visa debit and credit cards.
WHO CAN BUY CANNABIS FROM YOU?
Anyone 21-years-old or over can legally purchase cannabis with a valid ID. That’s it. Those are the only requirements.
Those under 21-years-old can only purchase with a valid ID and a valid medical license.
WHAT’S A VALID ID?
Any valid, current, government-issued ID that clearly states your date of birth will likely meet our requirements, including:
A driver’s license from any US state
A passport
Military ID
Other state-issued ID
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DO YOU DELIVER?
Absolutely; provided you meet the age, ID, and payment requirements above, and are within our delivery area.
For more information and to order, please click here.
CAN I ORDER ONLINE & PICK-UP IN THE STORE?
We strive for fast service, but ordering ahead can be a good way of getting your cannabis and getting back to your life even faster.
To shop our menu and place your order, please click here.
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WHAT IS YOUR RETURN POLICY?
We’ll take back anything! Just bring the item with your receipt.
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DO YOU DELIVER?
Absolutely; provided you meet the age, ID, and payment requirements above, and are within our delivery area.
For more information and to order, please click here.
Contact Us
First-time users who are looking to learn more about cannabis are always welcome at BASA. We understand the many consumption methods, strains, and even the terminology can be both confusing and intimidating. Our knowledgeable staff looks to educate, inform, and help customers make safe, effective, and rewarding decisions..
Visit Us
BASA SF
1326 Grove Street
San Francisco, CA 94117
Terms & Conditions
Privacy Policy
Open Hours
M-F: 8:30am – 10pm
Sat: 8:30am – 10pm
Sun: 9am – 10pm
