Privacy Policy


Last Updated: This Privacy Policy was last updated on June 4th 2018. This is the Privacy Policy (“Privacy Policy”) of BASA (“us” or “we”). This Privacy Policy explains how we collect, use and store the information we obtain from or about you when you use our services (the “Service”) through our website BASASF.COM (the “Website”).


Information We Collect

Through the Website we collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as your IP address, device ID, anonymous usage data, general demographic information we may collect, preferences you submit and preferences that are generated based on the data you submit. Personal Information includes information that can be linked to a specific individual, such as a name, address, phone number, payment information, email address, login information for third party sites and other information which you submit to us through the Website.

Information You Provide Us
In order to create an account and use the Website, you must first confirm that you are at least 21 years of age or older. When you create an account using the Website, we will ask you to provide us the following information: a nickname, email address, phone number, default delivery address, a photo of your government issued ID, and a photo of your medical marijuana card or doctor recommendation. The information on your medical marijuana card or doctor recommendation varies by state, but will contain some or all of the following: your first and last name, birthdate, address, the last four digits of your social security number, a registration number, and the issuance and expiration date of your card or recommendation. When you place an order, we will collect information about the products you reserve, your reservation time, and delivery location. We may also ask you to identify your favorite products and dispensaries, and will provide you the option to rate and review your reservation experience with each dispensary from which you purchase products on a 5-star scale. Any ratings and reviews you submit will be sent to the applicable dispensary and be viewable by their employees.

Information Collected From Your Device
When you use the Website, we will automatically collect your location via the geo-location features on your device, and, if you access the Website from a mobile device, we may also collect your mobile device’s unique device identifier (“UDID”).

We use third parties’ analytic and tracking tools to better understand who is using the Service, how people are using the Service and how to improve the effectiveness of the Service and its content, and to help those parties serve more targeted advertising to you across the Internet or help us serve more targeted advertising to you. Those third party companies may use cookies, pixel tags or other technologies to collect and store anonymous information such as time of visit, pages visited, time spent using the Service, device identifiers, type of operating system used and other website(s) you may have visited. They might combine information they collect from your interaction with the Service with Personal Information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

For instance, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to assist in providing the Service. Google Analytics uses cookies to help us analyze how users use the Service. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to, and stored by, Google on their servers. Google will use this information for the purpose of evaluating your use of the Service, compiling reports on website activity for us and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Service. By using the Service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Our Policies Concerning Children
You must be 21 years of age or older in order to create an account on the Website. We do not knowingly collect or use Personal Information from anyone under the age of 21. If we become aware that anyone under the age of 21 has provided us with Personal Information, we will delete that information and the associated account.


Personal Information
Personal Information you provide to us is used to help us communicate with you and to provide you with the Service. For example, we use Personal Information to: (i) register and service your BASA account; (ii) solicit feedback and respond to your questions; (iii) provide technical support; and (iv) inform you about product or promotional offers. In order for the dispensary you select to process your order, we will send them your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the dispensary you select with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories. If purchasing from a product manufacturer’s menu, we will send the product manufacturer your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the product manufacturer with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories.

Push Notifications
We may send push notifications to your mobile device to communicate with you about our Service. You can choose to disable such notifications via the settings in the Website at your discretion.

Non-Personal Information
We use Non-Personal Information to help us improve the Service and customize the user experience. We also may aggregate Non-Personal Information in order to track trends and analyze use patterns on the Website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, product manufacturers and other third parties at our discretion (including aggregated and/or anonymized information about our users and their use of the Service). We do not use or respond to “do not track” signals that may be sent from your web browser.

Third-Party Service Providers
We may employ third party companies and individuals to facilitate our provision of the Service, to provide the Service on our behalf, provide customer support, perform Service-related services (e.g., maintenance services, database management, web analytics and improvement of the Service’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information, but only to the extent needed to perform these tasks on our behalf, and we will contractually require them to protect and safeguard your Personal Information to at least the same extent that we do under this Privacy Policy. If you choose to purchase merchandise, products and/or services, on or through features on the Service, we may forward your information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. There are also times when you provide information about yourself to us in areas of the Service that may be managed or participated in by third parties. In such cases, the information may be used by us and by such third parties, each pursuant to its own policies. We may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While we will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties.

Mergers, Acquisitions and Similar Business Transactions
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, or in the event of our bankruptcy or insolvency, your Personal Information as well as Non-Personal Information may be among the assets transferred to a third party. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

Sharing Information with the Government or As Otherwise Required by Law
BASA cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose your information as listed above, if we have a good faith belief that it is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce our Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of BASA, its users or the public as required or permitted by law.

Data Retention
We may store information you provide us, or information that is generated or collected automatically, for as long as is necessary to provide the Service to you.


If you’d prefer not to receive to receive product or promotional offers from us via email, you can use the unsubscribe links contained in our email messages. You can also prevent the Website from obtaining your location by disabling location services on your device. However, doing so means you may not be able to use the Website.


BASA and our service providers implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction of Non-Personal Information and Personal Information. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect from or about our users. BASA’s physical infrastructure is hosted and managed within Amazon’s secure data centers located in the United States and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.


California residents may choose to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes or choose to opt out of such disclosure. Our policy is not to disclose personal information collected online to a third party for directing marketing without your approval. To make a request or to opt out at any time, please contact us at [email protected]. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.


The Service and the servers upon which the Service are hosted are located in the United States and are intended only to be used by individuals in the United States. Personal Information you submit using the Service will be transferred to and stored in the United States. By using the Service and submitting Personal Information, you authorize this transfer. For the avoidance of doubt, BASA is not designed for, or targeted to, or in any way offering goods or services to users who are in the European Union.


We may occasionally update this Privacy Policy. When we do update this Privacy Policy, we will also revise the “Last Updated” date at the top of the Privacy Policy. If we make changes to this Privacy Policy that, in our discretion, we consider significant, we will post the updated Privacy Policy on the Website and we may also send e-mails to our users who have created a BASA account containing a link to the revised Privacy Policy. Please review this Privacy Policy periodically to stay informed about how we are protecting the Personal Information we collect. If you continue to use the Service or the Website after we post an update to this Privacy Policy, you indicate your acceptance of the updated Privacy Policy.


If you wish to access, delete or correct your information, please send us an email to [email protected]. If you have any questions regarding this Privacy Policy or the practices of the Service or the Website please contact us by sending an email to [email protected].